Network Support Services

We’ll take care of your infrastructure and IT support needs while you take care of business. Whether you require assistance developing, implementing, enhancing, securing, managing or moving your network, RiverPoint will guarantee it’s done right. We offer flexible services that allow your organization to focus on its core competencies while we ensure your business technology operations are efficient, secure and reliable.
 
Scalable, cost-effective services

RiverPoint’s network service and support options enable organizations with small networks to achieve greater network results at a price they can afford. For more than 18 years, our seasoned technology professionals have helped valued clients develop and sustain high-performing networks — without assuming the costs associated with an in-house IT team. We partner with you to identify, scope and deliver a solution that best matches your need and your budget. Our service offerings include:

Flat-rate IT Support Services RiverPoint will support and maintain your organization’s network remotely for a monthly fee. Includes phone support, remote online assistance and collaboration, automated escalation process and onsite support as needed.
Managed Services We provide proactive 24x7x365 network monitoring that ensures critical services are automatically restarted, that you are immediately alerted of issues, and maximum uptime is achieved.
Vendor Management RiverPoint manages all your vendor relationships (phone and ISPs, voice or data network-connected equipment, proprietary software applications), giving you one point of contact for all vendor-specific needs.
Professional Services Our professional services are designed to help clients evaluate and optimize current systems and address specific infrastructure and network challenges. We offer:
  • Strategic planning to align technology platform with business objectives
  • Business relocation services
  • Technology migration
  • Branch and remote office network planning and configuration
  • Line of business software selection and implementation
  • Network security assessment and disaster recovery planning

Maximum value. Minimum stress.
RiverPoint builds and supports fast, reliable, secure networks. Among the benefits of our client-focused services:

  1. Stable, secure and adaptable IT infrastructure
  2. Predictable and significantly decreased systems management and support costs with an annual savings of up to 30%
  3. Maximum uptime and reliability of critical equipment
  4. More time for resources to focus on core projects
  5. One point of contact for all vendor-specific needs

Our consultants maintain the very highest standards of business integrity. We are trusted partners known for our professionalism, dedication and honesty. Regardless of your networking challenge, we will help you to solve it.

Client Success Stories

Enhanced network wins the case for national law firm: RiverPoint designs and implements an innovative system architecture that enabled client to meet the needs of an expanded end user community and maintain secure communications.

>>More RiverPoint Success Stories

For more information on RiverPoint's Network Support Services, click here.

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